Our Frequenty Asked Questions
Who can I contact if I have more questions about the webshop, products, etc.?
Should any questions remain unanswered, you are welcome to contact us via the contact form, e-mail or chat. Use our contact page for this.
Are the products original products from manufacturers?
All products offered are brand new items in their original packaging from reputable manufacturers.
I can’t find the right product in the store! What can I do?
All products we sell remain listed in our store or the respective brand page. If you cannot find the item or product category you are trying to find, please contact us via contact form or chat. For this, use our contact page. We try to expand our product portfolio based on demand.
How can I make a complaint about my order or initiate a return process?
If you want to make a complaint or want to start a return shipment, simply contact us via contact form.